Effective Date: Feb 18, 2025
1. Information We Collect
We collect personal information to provide wealth management, financial planning, and insurance services, comply with legal and regulatory requirements, and operate our business. Categories of information we may collect include:
Identification Information: Name, address, phone number, email address, date of birth, Social Security number, and driver’s license or government-issued ID.
Financial Information: Income, assets, liabilities, account balances, transaction history, investment objectives, risk tolerance, and credit history.
Health Information (Insurance-Related Only): Health or medical information necessary for certain insurance products (e.g., life or long-term care insurance), collected only with your authorization.
Information Collected Automatically Through Our Website: IP address, browser type, device information, operating system, pages viewed, dates and times of visits, referring URLs, and other usage data collected through cookies or similar technologies.
Information You Provide Directly: Data you submit through applications, forms, questionnaires, surveys, or communications via email, phone, mail, or in person.
2. How We Collect Information
We collect personal information from the following sources:
Directly from You: When completing applications, agreements, advisory documents, insurance forms, questionnaires, or during consultations and communications.
From Your Transactions: Information about transactions and account activity with us, our affiliates, custodians, broker-dealers, insurance carriers, or other financial institutions.
From Third Parties: Consumer reporting agencies, financial institutions, insurance carriers, custodians, service providers, publicly available sources, or other third parties, where permitted by law and, if required, with your authorization.
Automatically Through Our Website and Online Services: Information collected via cookies, tracking technologies, and similar tools (see Section 6).
3. How We Use Your Information
We use personal information for the following purposes:
To Provide Services: Deliver wealth management, financial planning, advisory, and insurance services; open, maintain, and service accounts; and provide ongoing client support.
To Process Transactions: Execute transactions, process payments, maintain records, and administer accounts.
To Comply with Legal and Regulatory Obligations: Recordkeeping, reporting, identity verification, anti-money laundering, and other compliance requirements.
For Business Operations and Marketing: Develop, improve, and offer products and services, where permitted by law.
To Communicate With You: Respond to inquiries, provide client service, send account-related communications, and deliver required notices.
To Improve Our Website and Services: Analyze usage trends, enhance functionality, and improve user experience.
To Protect Against Fraud and Security Risks: Detect, investigate, prevent, and respond to fraud, unauthorized transactions, security incidents, and other unlawful activities.
4. How We Share Your Information
We may disclose personal information as permitted or required by law:
With Our Affiliates: Companies related by common ownership or control, such as CreativeOne Wealth, LLC, for everyday business purposes, including processing transactions, maintaining accounts, providing advisory or insurance services, and complying with legal obligations.
With Non-Affiliated Third-Party Service Providers: Companies performing services on our behalf (custodians, broker-dealers, insurance carriers, administrators, technology providers, or consultants). These providers may use your information only as necessary and are contractually required to maintain confidentiality and security.
For Legal and Regulatory Purposes: We may disclose information to government agencies, regulatory authorities, courts, law enforcement, or other parties as required by law, including in response to subpoenas or court orders.
For Joint Marketing: We may share limited information with other financial institutions for joint marketing, where permitted by law. These partners must protect the confidentiality of your information.
With Your Consent: We may share information for other purposes with your explicit consent.
No Sale of Personal Information: We do not sell your personal information to non-affiliated third parties for monetary consideration. Nevada residents may submit verified requests to opt out of the sale of covered information under NRS 603A.
5. Your Nevada Privacy Rights
If you are a Nevada resident, you may have the right to direct an operator not to sell covered information about you.
Right to Opt Out: You may submit a verified request to prevent any sale of covered information, as defined under Nevada law. At this time, we do not sell covered information.
Submitting a Request: Verified requests can be submitted via:
Email: [email protected]
Toll-Free Phone: 800-847-8220
We may request additional information to verify your identity. Verified requests will be processed within 60 days, with one possible 30-day extension if necessary.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies (web beacons, pixels, analytics tools) to collect information automatically. These help us:
- Remember preferences and settings
- Analyze website traffic and usage
- Improve functionality
- Deliver relevant content or marketing communications
Third-Party Tools: Service providers may use cookies to assist with analytics or content delivery. These tools operate under their privacy policies and contractual confidentiality obligations.
Your Choices: You may control cookies via browser settings, but disabling them may affect website functionality. Opt-out options may also be available for third-party tracking technologies.
7. Data Security
We maintain administrative, technical, and physical safeguards designed to protect your personal information, in compliance with the GLBA Safeguards Rule and Nevada law. These include:
Administrative: Written policies, risk assessments, vendor oversight, employee confidentiality obligations, and training.
Technical: Firewalls, encryption, secure access controls, multi-factor authentication, intrusion monitoring, and secure data transmission.
Physical: Secured offices, controlled access to records, and secure storage or disposal of information.
While we use commercially reasonable efforts to protect your information, no method of transmission or storage is completely secure. In the event of a data breach, we will provide notice as required by law.
8. Data Retention and Destruction
We retain personal information as long as necessary to:
- Provide services and fulfill collection purposes
- Comply with legal, regulatory, or contractual obligations
- Resolve disputes or enforce agreements
When information is no longer needed, we securely dispose of or de-identify it using physical destruction, secure deletion of electronic files, or other approved methods.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in practices, laws, or regulatory requirements. The Effective Date will be updated accordingly.
Material changes affecting the use or sharing of your personal information will be communicated through a prominent website notice or as otherwise required by law.
10. Contact Us
VistaPro Wealth Management
10161 Park Run Drive, Suite 150
Las Vegas, NV 89145
Email: [email protected]
Phone: 877-847-8220
Nevada Regulatory Contacts:
Nevada Attorney General – Bureau of Consumer Protection
Website to File Complaint: https://ag.nv.gov/Complaints/File_Complaint/
Toll-Free Hotline: 888-434-9989
Nevada Department of Business and Industry – Consumer Affairs Division
Las Vegas Office: 2300 W. Sahara Ave., Suite 770, Las Vegas, NV 89102
Phone: 702-486-2750 | Toll-Free: 844-594-7275
Email: [email protected]
Website: https://consumeraffairs.nv.gov/
Legal Counsel Reminder
This template provides a strong, regulator-ready starting point. A qualified attorney specializing in financial services and Nevada privacy laws must review and approve it before publishing, including:
Affiliate sharing and opt-out disclosures
Nevada “sale” definition and verification processes
GLBA annual notice and Safeguards Rule compliance
Internal physical/cybersecurity policies
Copyright© VistaPro Wealth Management. All Rights Reserved.
(877) 847-8220